Sydney Business IT Support
Professional IT support for Sydney businesses, from rapid troubleshooting to managed IT services, we speak your language and keep your tech running at peak performance.
Speak to a Geek
Why Aussie businesses call Geekheads
Geekheads is Sydney's leading provider of business IT support for small and medium-sized businesses.
There probably isn’t a business tech issue we haven’t seen and solved before. Whether it's hardware and software repairs, network security solutions, data backups and recovery, or setting up and connecting a new device, we’re here for you.
Remote and onsite IT support
With local dedicated technicians across Sydney, if you need assistance, we'll come to you. Alternatively, many issues can often be resolved remotely or over the phone for your convenience.
24/7 IT support help desk services
Available 7 days a week to ensure you're up and running swiftly. We offer evening, weekend, and same-day services for your business. Email support@geekheads.au to get started.
5 star service rating
We've assisted many customers across Sydney and have more satisfied clients than any other tech support business.
Keeping your information secure
Geekheads can help to keep your sensitive business information secure, with a business IT health check that will identify any potential risks to your business.
Questions & Answers
Some common questions we get about Business IT Support in Sydney
What is the typical response time for IT issues?
Geekheads offer a response within 30 minutes for reported issues, with urgent problems prioritised and handled quickly. Our advanced monitoring often detects issues before they impact business operations.
What security measures do you provide for my business?
Geekheads provide multi-layered security, including managed firewalls, antivirus, malware protection, regular security updates and threat detection to safeguard business data.
What are the costs for ongoing IT support?
Geekheads provides fixed-cost contracts making IT expenses predictable. Costs vary based on service scope, frequency and additional requirements such as cloud or advanced security.
What is included in your IT support packages?
Packages typically include remote monitoring, help desk support, software updates, backup and disaster recovery, managed security and regular maintenance.
What happens if my systems go down after hours?
Geekheads provides 24/7 support, ensuring technical assistance is available at any time to minimise downtime and resolve critical issues promptly.
What is your process for data backup and recovery?
Geekheads provide regular cloud backups and fast data recovery services to restore lost files and ensure business continuity.
What kind of remote IT support do you provide?
Remote support covers troubleshooting, software updates, help desk services and remote monitoring to resolve issues without requiring an on-site visit.
What IT support do you offer for cloud solutions?
Services include cloud migration, Office 365 setup, scalable cloud storage and ongoing management for secure and reliable cloud operations.
What types of IT support services do you offer for small businesses?
Geekheads provides remote and on-site support, server management, cloud migration, backup and recovery, malware removal, Wi-Fi and network setup and cybersecurity solutions.
What is the difference between managed IT support and one-off IT services?
Managed IT support offers ongoing, proactive services like monitoring and maintenance, while one-off services are for specific, ad-hoc issues or projects.
Ready to speak to a Geek?
Call (02) 9000 3800 or fill out the below form and one of our friendly Geeks will be in touch.