What happened?

A recent software update from CrowdStrike has caused outages affecting Windows systems. Affected systems may encounter Blue Screens of Death (BSOD), sudden shutdowns, and other usability issues. CrowdStrike has confirmed that this problem is not linked to any cybersecurity breach or malicious activity.

CrowdStrike has published guidance for affected customers, accessible through their CrowdStrike Customer Portal. Customers experiencing issues are encouraged to follow CrowdStrike’s instructions.

How can I protect myself?

CrowdStrike is actively assisting impacted customers and has released an official statement on their blog. Those affected should regularly check and implement the remedial steps outlined on the CrowdStrike blog, which will be updated as the situation progresses.

Where can I get help?

The Australian Signals Directorate’s Australian Cyber Security Centre (ACSC) is monitoring the situation and is prepared to offer assistance and guidance as necessary. Organizations or individuals affected or seeking support can reach out via 1300 CYBER1 (1300 292 371).

For further details, visit the alert on their website: Widespread Outages Related to CrowdStrike Software Update